Job ID:



Customer service, Hospitality & tourism, Office & administration, Tourism & Leisure

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Job Description:

About the company
Millennium, Copthorne and Kingsgate Hotels are one of New Zealand’s largest hotel operators and part of an expanding international network of hotels.  We pride ourselves on offering an outstanding service experience at each of our 20 hotels for business and leisure guests alike.
About the role
Copthorne Hotel Auckland City are looking for enthusiastic and experienced Porter to join our busy Front Office team.  You will promote positive guest experiences through welcoming guests, explaining hotel facilities and anticipating guests’ needs.
Key responsibilities:
  • Provide guests with a warm welcome and departure
  • Valet service
  • Assist with guest luggage
  • Maintain cleanliness of the Hotel’s public areas
  • Attend to guest requests
  • Ability to work day and night shifts and tending to guest bar and lounge on occasion
  • Career development and nationally accredited training opportunities
  • Discounted hotel rates nationwide
  • Meals on Duty
  • Uniform

Key skills and experience:
  • Full, clean New Zealand drivers license (this is a requirement for this role)
  • Proven customer service skills
  • Excellent English is essential for this position
  • Professional manner and impeccable presentation
  • Physical capability to lift and transfer guest luggage
  • Flexibility to work all shifts including weekends
Experience in a similar customer service role would be beneficial.
If this opportunity interests and you want to join our friendly team, please submit your CV and cover letter via the Apply Now button (top right).
Company Info
MILLENNIUM & COPTHORNE HOTELS Level 13, 280 Queen Street, Auckland, 1010
New Zealand

Web Site: www.millenniumhotels.com

Company Profile