Inbound Customer Service

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Job ID:

166825
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Job Views:

67

Posted:

11.01.2017
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Job Description:

Company

Based in Auckland CBD, this organisation is a market leader within the telecommunication sector and is known for providing affordable and practical products to kiwi's on a daily basis.

You will be joining a professional and customer focused team, where you can utilise and grow your customer service skills - kick starting your career in 2017!

Role

Your day will be made up of:

  • Answering inbound calls
  • Problem solving account or technical issues
  • Taking ownership of each customer you connect with
  • Ensuring each customer is on the right plan/product for their needs
  • Escalating issues and trends where needed

This permanent role is starting on the 31st of January and you will be working a rotational roster of 40 hours per week.

Skills/Experience

For this role we are seeking previous customer service and/or call centre experience and you will be someone who thoroughly enjoys connecting with people on a daily basis, and resolving any issues or concerns they have.

You will be:

  • A natural communicator and able to talk to all walks of life
  • Can build rapport and interpret a wide range information
  • Be able to follow processes to resolve issues or queries
  • Available to start on the 31st of January
  • Previous telecommunications experience would be an added bonus!

Please apply today to lock in one of the best career moves you will make in 2017!

Company Info
Hudson Recruitment
New Zealand

Phone:
Web Site: http://nz.hudson.com/

Company Profile